One possibility to gather information about your organisation (or your partners/suppliers) is to carry out internal audits. Conducting of an internal audit is also a requirement of a standard (f.e. ISO 9001, ISO 14001, ISO 45001 etc).
Internal audit service is intended to give the customer feedback on performance management, performance and compliance with the established requirements, and to highlight the organizatioin´s bottlenecks and development possibilities.
Although the audit process itself is not difficult, it is difficult to achieve the result which would fully satisfy the client of an audit. In practise, internal audits often tend to be too formal or inobjective.
Professional and experienced auditors carry out audits in different organisations on a daily basis. They are also experts when it comes to understanding standard requirements. Internal auditing service is definitely an area where we recommend considering outsourcing to achieve results effectively.
Our team has extensive experience with helping organisations to develop and implement standardized and non-standardized management systems. We help to develop processes, implement changes, carry out analysis, development meetings, audits and training for staff.
We work in English, Estonian and Russian. Please contact us to discuss how we can help your organisation!